The Customer Account Administrator is responsible for the end-to-end management of a key customer account, ensuring all orders are processed, produced, and delivered accurately and on time. This is more than just a job — it’s an opportunity to become part of a company that values its people and fosters success from within.
Key Responsibilities
- Act as the main point of contact for an engineering client, building strong relationships and understanding requirements
- Process customer orders accurately, checking specifications, quantities, and delivery requirements.
- Ensure smooth transition of projects into production
- Liaise with production and monitor order progress and proactively resolve delays or issues
- Ensure products are correctly labelled and all documentation (e.g. packing lists and delivery notes) is accurate
- Coordinate dispatch and delivery timelines
- Ensure all client documentation and records are accurately maintained and up-to-date.
Key Skills & Experience
- Experience in a customer-focused role, 3+ Years, preferably within Engineering / Manufacturing or Construction industries.
- Strong administrative skills and order processing
- High attention to detail, particularly in order accuracy and documentation
- Ability to work effectively with multiple internal departments
Working pattern - Monday to Friday 30 - 40 hours per week.
Don’t wait any longer! Hit the **Apply** button now or contact Judith on +44 (0) 7809 238786