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    Senior IT Support Engineer - Dungannon

    Join a fast-growing IT services provider supporting clients across NI, the UK & Ireland.

    Key Responsibilities

    • Lead and manage IT projects, act as the senior escalation point for complex technical issues across IT platforms
    • Administer, manage, and troubleshoot remote monitoring, automation, and service management tools.
    • Develop and implement scripts and automation to enhance monitoring patching, and reporting.
    • Provide advanced remote and on-site support, ensuring SLAs are consistently met.
    • Administer Microsoft 365 tenants, Active Directory, Azure, Intune, and Endpoint Compliance.
    • Configure and support virtualisation environments (VMware & Hyper-V), including performance tuning.
    • Support and troubleshoot networks: firewalls, routers, Cisco switches, DNS/DHCP.
    • Review Defender logs and SOC alerts, escalate and resolve security incidents, and collaborate with managed SOC providers.
    • Maintain technical documentation, processes, and standard operating procedures.

    The Person

    • 5+ years’ experience as a systems administrator, engineer, or architect, ideally within an MSP environment.
    • Strong experience in desktop support, server maintenance, and endpoint management.
    • Hands-on expertise with Microsoft 365, Azure, Entra ID, SharePoint, Intune, and Endpoint Compliance.
    • In-depth knowledge of Active Directory (client & server), Windows Server, and networking principles.
    • Proficiency with scripting (PowerShell, VBScript, or similar) for automation.
    • Familiarity with backup solutions, cybersecurity tools, and IT management integrations.
    • Experience with virtualisation technologies (VMware & Hyper-V).
    • UK Driving Licence and access to own vehicle.
    • Relevant certifications (CompTIA, Microsoft, or platform-specific) are a plus.
    • Flexibility to travel to client sites as required
    • Relevant certifications are desirable

    Package - Competitive salary (£35k–£45k), Private healthcare and onsite free parking, Supportive and collaborative team environment.

    ***This role is based on site in the Dunganon area with travel to client sites across Tyrone / Armagh / Antrim / Belfast areas***

    Call Judith on +44 (0) 7809 238786

    IT

    Dungannon

    £36000 - £45000

    172

     

    IT

    Dungannon

    £36000 - £45000

    172

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