We’re looking for a Service Coordinator to join a Maintenance Department in Armagh City. You’ll be the first point of contact for incoming service calls, ensuring customers receive a prompt and professional response. The role involves scheduling Service Engineers, managing maintenance and repair work orders, and supporting the smooth running of daily operations.
Key Responsibilities:
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Handle all service calls professionally and record details accurately.
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Prioritise urgent requests and schedule Service Engineers efficiently.
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Create and manage work orders for maintenance, repairs, and replacements.
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Source and order parts as needed.
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Prepare timesheets and service documentation for invoicing.
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Support continuous improvement within the Service Department.
Required Skills:
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Strong attention to detail and ability to multitask.
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Confident using Microsoft Office
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Previous experience in a service coordination or customer service role is desirable.
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Skilled in building strong relationships with team members, engineers, customers, and suppliers.
Interested? Send us your CV and let’s have a chat about how this role could be a good fit for you. Alternatively call Judith on + 44 (0) 7809 238786